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Purpose.

Keynotes for Stakeholders, Customers, and Staff

Want to serve others, or yourself better? Get clear on your Purpose.
— Steven Di Pietro

I’ve been measuring customer service spanning two decades and 500,000 customer service Mystery Shop evaluations.

My business puts me in a unique position to understand why businesses don’t do as they plan, and why people pull in different directions.

Rather than focus on tactics, I focus on Purpose as a tool to unlock the conflict between Stakeholders, Customers and Staff.

2 MINUTE SHOWREEL 2018

Keynotes for Leaders

Helping business leaders develop and share their North Star to get more strategic than ever before.

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Staff Keynotes

Motivation for staff to help them better connect with the organisation and serve customers. 

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Workshops

For business owners and leaders who need to quickly nail down their strategy and get on with growing the business.

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Covering the globe

Taking the message around the world. The message of service and purpose is received the same all over the world.

 
 
 
 

Wisdom comes from observation, knowledge and inspiration.

— Steven Di Pietro

 
 

Previous diverse clients include:

  • ANZ Bank

  • Countless chambers of commerce

  • Chemist Warehouse

  • Franchise Council of Australia

  • Mazda

  • MSPA - Asia

  • MSPA - Europe

  • Pedders Suspension

  • Terry White Chemists

  • Shopper Experience

  • VE Commerce

Testimonials

Check out what keynote attendees have been saying for over a decade.

I can't kick or catch a ball, but I can speak to people, and they react with great feedback I'm proud of.

This smiley image was from Virgin Australia.

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