Again such a simple message that it is amazing that we don’t see the connection – service and sales – interchangeable
— JEANETTE COWDEN, NATIONAL RETAIL SUPPORT MANAGER, WOOLWORTHS
 

Proud to share over a decade of testimonials

 

Great at bringing in real-life experiences into his dialogue to illustrate his message.  Entertaining.  Provided thoughts about focusing on what you are about.

— Steve James

Loved the links at the end – excellent examples; great energy – top job.

— Michelle Bowden

What an understanding Steve has about service and sales – changed my attitude forever

— John Hepburn

Fabulous – makes you stop and think!

— Kim Waterhouse

 

Service is sales – sales is service – memorable

— Jane Milton

Steve links purpose to business in a marvelously experiential way. He is obviously passionate about his purpose and informed on his subject. 

— Noeline Dawes

Inspirational talk – loved the taxi driver concept and comparison to family dinners.

— Patrick Rowlinson

You blew me away.  You were so slick and so on point.  Just fantastic.  Loved your exampled and stories.

— Karen Miles

 

Sally-Anne

I wish more organizations realized KPIs and incentives do not guarantee success.  Please contact me so I can refer you to my MD.

Kabe

Great stories that conveyed his points very well

Michelle Bowden

Loved the links at the end – excellent examples; great energy.  You look and sound great Steve – top job.

Steve James

Great at bringing in real-life experiences into his dialogue to illustrate his message.  Entertaining.  Provided thoughts about focusing on what you are about.

Kim Salter

Interesting thoughts – well presented, effective – not too gimmicky but used his presentation tools effectively.  Probably more B-C oriented – real life experience is good to use.

Anonymous

Great stories to illustrate points.  Entertaining

Anonymous

Loved the simplicity and sense of order.  Interconnectedness of ideas.

Julie Hepburn

Sales – Service. Make people happy.

Anonymous

Good food/thought

John Hepburn

What an understanding Steve has about service and sales – changed my attitude forever.

Bernard Desmidt

Just find out what the ONE thing is that matters most – the only thing that matter and focus on it.

Jennie V

Good strong stories and good clear message.

Kim Waterhouse

Whole Boxndice

Fabulous – makes you stop and think!

“Sales is Service”

Geoff McDonald

Loved the crazy street signs.  Great animated stores (funny!).  Great job.  Creative use of words in your powerpoint.

Anonymous

Simple but direct message.  Great warm style.  Thanks.

Hugh Gyton

“1 THING”!  Thanks Steve, great job.

Patrick Rowlinson

Inspirational talk – loved the taxi driver concept and comparison to family dinners.

Brett Whitford

Insightful clean knowledge

Anonymous

Interesting presentation.  Good high level concepts.  Difficult to see how it would apply at the grass roots level.  How do you explain ‘purpose’ to the call centre?

Bin

Well done Steve.  Your hard work and preparation has paid off!  Now you can breathe and reap the rewards.

Mark Jones

Clear, great examples, easy, love the pace, simple/insightful

Anonymous

Very interesting and enjoying speaker who you’re happy to follow on the journey, where he’s taking you.

Jane Milton

Accomplished, well-paced.  Good content, easy to assimilate models. Simple, effective message.  Service is sales – sales is service – memorable

Jen Harwood

You’ve made the pint well for business owners.  We forget what the mission is and keeping connected to it.  It’s not about being clever in marketing – it’s about being passionate and focused.

Brendan Geyer

You were great today, well done.  The sticks are great and a great way to get the audience involved.  Well done!

Karen Miles

You blew me away.  You were so slick and so on point.  Just fantastic.  Loved your exampled and stories.

Noelene Dawes

Steve links purpose to business in a marvelously experiential way.  He is obviously passionate about his purpose and informed on his subject.

Tracey Lake

Loved the analogy – Billy Crystal – finding the one “meaning”

Anonymous

Good examples, logical speaker, interesting

Anonymous

Simplifies the process of sales and marketing – too many people trying to make it rocket science.

Jasmine Kaur

Uses personal experience to engage you and drives his point home.

Jennifer Langgons

Great way of conveying a simple message

Julian Martin

Loved the taxi driver eg. 8 x growth, was a great start

Graeme Cowan

Great examples.  Good delivery and slides.  Well done excellent.

Julie Palmer

Good clear message.  Stories well positioned to emphasise points.

James Breeze

It’s about one thing!  I like it.

Sajeela Cormack

Great comparison.  Great role play of western.  Clear message.